First State Elevator, Inc.
Location: Newark
Firststateelevator.com
Delaware’s premier commercial industrial and residential elevator company. Experience in working and repairing elevators, escalators, sidewalk and wheelchair lifts, dumbwaiters of all types and ages. We are the only elevator service company in the region who offers flexible, one-year contracts with a 30 day opt-out option. We are also committed to serving each of our clients with an average response time within the hour you contact us.
What have been the biggest factors that contributed to your company’s growth over the past three years? Word of mouth from vendors and loyal clients.
Looking back, what’s the biggest mistake you made and what would you do differently if you could? I would have brought a qualified person to help me in the office. This would have allowed me to have more time for customer service, meetings with potential clients.
What is the most valuable lesson you’ve learned over the past three years? The most valuable lesson I’ve learned is to get a line of credit before you need it. I would also say to not be so stubborn about reaching out for help with business or life in general. We can’t do it all by ourselves.
How do you keep your team inspired and focused on the future? We make sure to keep them knowledgeable of the company's growth which allows them to stay fully updated on the company's growth.
