Know how: Michael Hemphill, owner of Michael Christopher Salon
July 14, 2017
5 Things I Know About: Customer Service Ask your customer A lot of businesses say what they offer, but they forget to ask the customers what they would like. Ask […]
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Complaints can be pricey to solve, costly to ignore
August 31, 2015
By Nic DeCaire Guest Columnist Got complaints? Put a dollar value on the situation. They can be pricey to solve, costly to ignore. Complaints are a given in business. When it […]
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Family business finalists share success factors
June 5, 2015
By Michael J Mika Family businesses play an important role in the social and business fabric of Delaware. And the finalists in this year’s Family Owned Business Awards competition prove […]
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