Large Nonprofit CEO of the Year – Dr. Janice Nevin, ChristianaCare President & CEO
Helping others through service is in Dr. Janice Nevin’s blood. It’s what drove her to become a doctor, and it’s still what guides her as she leads Delaware’s largest health care institution in the state.
“My parents told me we are put on this Earth to help others. It’s why I chose to become a physician. The privilege to make a difference in the lives of others is still what drives me as the CEO,” she said.
Nevin loved her work in family medicine, especially the ability to be able to have a direct impact on making a difference in patients’ lives. Up until 2002, she thought that she would spend her career at the Thomas Jefferson University Medical College in Philadelphia, where she completed her residency. But a call from ChristianaCare’s retiring chair of the Department of Family and Community Medicine changed her trajectory.
After Nevin became the next department chair, doors opened to programs in the world of executive leadership. Later on, she served as executive director of ChristianaCare’s Wilmington Campus, where she led a $210 million transformation of the site.
“It was a challenging and gratifying experience,” she said. “Even more importantly, it was an opportunity to transform how care was delivered inside the four walls – to increase access, improve quality and safety and create a better experience for our patients and families as well as our caregivers.”
Nevin was named ChristianaCare’s CEO in 2014, and since then, has guided the nonprofit through an era of expansion. ChristianaCare has added a Maryland and Pennsylvania hospital in its network in the last four years, as well as several new practices in southern Delaware and Pennsylvania.
But Nevin says that growth is driven not just by adding patients, but by the ChristianaCare way: “to serve our neighbors.”
“It is a recognition of the relationship we strive to have as a health system with the community and the relationship each clinician works to have with every patient. Neighbors help each other. As neighbors we are ready to help when the community calls on us, and at the same time we rely on support from the community to help us achieve our mission,” she said.
A prime example of that mission stretching beyond the hospital’s walls was at the start of COVID-19 pandemic. Nevin and Delaware business leaders started talking about how to support health care workers, and that created Donate Delaware to gather and distribute personal protection equipment in the early stages of the crisis.