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ChristianaCare expands urgent care as MedExpress faces closures

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ChristianaCare sees urgent care expansions

ChristianaCare sees urgent care expansions in two Delaware counties. l PHOTO COURTESY OF CHRISTIANACARE

NEWARK – ChristianaCare announced a continuation in expansion efforts, bringing more clinical services throughout Delaware through four new urgent care centers.

The incoming ChristianaCare-GoHealth Urgent Care operations will open July 14 – three in New Castle County in Newark, New Castle and Wilmington and one in Dover situated in the heart of Kent County. The additions bring the health care system to 14 urgent care locations in Delaware and two in Maryland.

ChristianaCare also announced plans to consolidate the current Fairfax location in north Wilmington into a new site on Concord Pike in the near future.

All five locations were previously leased by MedExpress Urgent Care, an urgent care chain of clinics owned by Optum which is a subsidiary of United Health Group, signaling a continued shift as its last urgent care center in Delaware shuttered its doors. Throughout 2023, MedExpress has been closing or consolidating locations and had eliminated all registered nurse positions at all 145 sites across the country.

MedExpress Vice President of Operations Nate Comstock sent a letter to former patients on June 21 announcing the Dover location’s closure as of the following day, June 22.

“MedExpress has made the difficult decision to close this location,” he said in the letter. “We have greatly valued the privilege of providing health care to you and your family. It has truly been an honor to serve patients in the Dover community.”

The new ChristianaCare-GoHealth Urgent Care at 3926 Kirkwood Hwy. in Wilmington was formerly a MedExpress clinic run through Trinity Health Mid-Atlantic with the property owned by 3924 Kirkwood Highway, LLC.

The 129 N. Dupont Hwy., New Castle, and 1 Chestnut Hill Plaza, Suite C, Newark, urgent care centers were both MedExpress locations, as well. Those two buildings are owned by Skyways Motor Lodge Corp and WXZ Retail Group/Morrows LLC respectively.

MedExpress was not available for a comment before press time.

Urgent care facilities run by ChristianaCare are open every day of the year from 8 a.m. until 8 p.m. With on-site X-ray services and diagnostic testing capabilities, the locations are typically equipped to handle treatments for non-life-threatening illnesses and injuries, according to ChristianaCare.

Walk-ins are accepted at each location, or patients can save a place in line by registering prior to arrival. It is also possible for patients to connect with a health care provider virtually.

“We are excited to expand access to urgent care in the communities we serve, which enable us to provide more of our neighbors with high-quality, on-demand affordable care near where they live, work and play,” ChristianaCare Chief Medical Officer and Interim Medical Group President Kert Anzilotti Jr. said in the press release. “With their unique model of care, convenience and customer focus, our ChristianaCare-GoHealth urgent care centers are all about making it easy for people to address their non-emergency health needs.”

The additions come on the heels of a mixed-bag of news from the organization including technological developments such as the announcement of a new, first-in-the-state MR-guided focused ultrasound treatment for tremors and Parkinson’s disease and workforce developments as medical staff recently voted to join a union, highlighting employment issues as main concerns.  

ChristianaCare remains committed to expanding access to health care options throughout the state as demonstrated by the upcoming openings of its four new urgent care centers.

“Having quick access to high-quality care is necessary for a community to thrive,” ChristianaCare-GoHealth Urgent Care Medical Director Horatio Jones, III said in a prepared statement. “We are committed to expanding access to expert care while providing a superior patient experience and are excited to open these four new centers.”

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